Effective Date: January 23, 2026
Company Name: Epco Services Pest Control, LLC
Website: http://epcopestcontrol.com/
At Epco Services Pest Control, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the Utah Consumer Privacy Act (UCPA).
Data Sharing – TEXT MESSAGING
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions - By providing your phone number and agreeing to receive texts, you consent to receive text messages from EPCO SERVICES PEST CONTROL LLC , from 888-786-5125 regarding informational, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 888-786-5125 or info@epcopestcontrol.com. Mobile opt-in information is never shared with third parties.
1. Information We Collect
We may collect the following categories of personal information:
A. Identifiers
- Full name
- Phone number
- Email address
- Physical address
- IP address
B. Customer Records
- Service address
- Billing details
- Account and communication records
C. Service Information
- Pest control service history
- Appointment details
- Treatment notes
D. Internet Activity
- Website interactions
- Form submissions
- Device/browser data for security and functionality
2. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- Providing pest control services
- Scheduling and managing appointments
- Customer communication
- Billing and payments
- Internal recordkeeping
- Service quality improvement
- Legal and regulatory compliance
3. No Sale or Sharing of Personal Information
Epco Services Pest Control, LLC does NOT sell, rent, trade, share, or disclose customer personal information to third-party vendors for commercial, marketing, or advertising purposes.
This includes:
- Names
- Phone numbers
- Addresses
- Emails
- Billing data
- Service history
We do not engage in data brokering, targeted advertising, or behavioral tracking.
4. Limited Legal Disclosures
We may disclose personal information only when legally required, including:
- Court orders
- Subpoenas
- Government or regulatory requests
We will never disclose personal data for profit or promotional purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Loss
- Alteration
Only authorized personnel may access customer data.
6. Consumer Rights Under CCPA & Utah Law
Depending on your state of residence, you may have the right to:
Right to Access
Request disclosure of:
- The categories of personal data collected
- The purpose for collection
- The specific data we maintain
Right to Delete
Request deletion of personal information, subject to:
- Legal obligations
- Operational requirements
Right to Correction (Utah)
Request correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing
Because we do not sell or share personal data, this right is automatically honored.
Right to Non-Discrimination
You will never receive different service, pricing, or treatment for exercising privacy rights.
7. How to Exercise Your Rights
To submit a privacy request, contact us at:
Email: info@epcopestcontrol.com
Phone: (888) 786-5125
We may verify your identity before fulfilling requests.
We respond within the legally required timeframe (typically 45 days).
8. Retention of Personal Information
We retain personal information only as long as necessary for:
- Service delivery
- Legal compliance
- Dispute resolution
- Business operations
After that, information is securely deleted or anonymized.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from minors.
10. Cookies & Tracking
Our website may use basic cookies for:
- Site functionality
- Performance analytics
We do not use cookies for behavioral advertising or third-party marketing.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
12. Contact Information
If you have any questions about this policy or your personal information, contact:
Epco Services Pest Control, LLC
Email: info@epcopestcontrol.com
Phone: (888) 786-5125
Address: 7533 S CENTER VIEW CT # 5628 WEST JORDAN, UT 84084
